Secure your break now for just £99. We'll give you a full refund within 24hrs if we need to cancel your stay due to Coronavirus.Read More

Find your retreat Let your property

Our Tree Rating System

Short breaks are a time for family and friends to make memories with the people they love in a place they will call ‘home away from home’.

Our tree rating system, similar to star ratings but with our own knowledge backing them, provides both guests and owners with a simple way of ensuring expectations are always exceeded. The more trees, the better!

5 tree ratings

Properties with 5 tree ratings must strive for perfection and offer guests an unforgettable experience making them want to shout about it. They provide outstanding comfort, property quality and cleanliness making sure to impress guests whilst also making them feel at home. Exceeding this guideline will not only make guest incredibly happy but will also provide owners with exceptional feedback through reviews, only enticing more guests in. In a 5 tree property, you can expect:

  • Welcome pack: Essential items including milk, tea, coffee, sugar and bread; extra touches for example biscuits, jam, bakes etc; Christmas decorations; dog treats.
  • Property exterior: Clear signage; good lighting; garden furniture with enough seating for the number of guests; dustbin.
  • Kitchen: We offer retreats, so some of our properties aren’t equipped with a kitchen but those without a kitchen must provide local dining options. For properties that have a kitchen, you can expect the following: Fridge; freezer; washing machine; dishwasher full sized cooker with grill and hob; kettle; microwave; toaster; coffee maker; scales; matching mugs, side plates, dinner plates, bowls, egg cups, tea cups and saucers, glass tumblers, wine glasses and large pint glasses, plastic tumblers, champagne flutes, plastic champagne flutes; matching forks, knives, spoons, teaspoons; chopping and vegetable knife; bread knife and carving knife; 3 sized of saucepans; bottle opener with corkscrew; chopping board; colander or sieve; frying pan; grater; kitchen scissors; measuring jug; pie dish; potato peeler; tin opener; wooden spoons; vegetable dish; baking tray; tongs or serving spoons; oven roasting dish and trays; serving bowl; tea, coffee and sugar storage tins; casserole dish with lid; ice trays; place mats and coasters; condiment set and cafetière; bin with lid; bin bags; broom; dustpan and brush; mop and bucket; vacuum cleaner; washing up bowl with new washing up cloth and scourer and washing up liquid; tea towels; dishwasher tablets; washing machine powder or liquid; iron and ironing board; cleaning materials; clothes pegs; clean oven gloves; first aid kit; 2+ kitchen towels; 4+ toilet rolls; torch with batteries.
  • Dining room: Table with chairs with enough chairs for the number of guests; placemat for each guest plus extra for hot dishes and coasters.
  • Living room: Units and furniture; seating sufficient for the number of guests; table or standing lamps; waste bin (non-flammable); well-fitted window coverings; TV with digital TV box such as Sky or Freeview; WiFi; selection of games in good condition; speaker; log basket; fireguard; tongs, brush, shovel and poker; fire starter pack containing kindling wood, matches and logs/coal sufficient for at least 6 hours.
  • Bedrooms: Good quality bed; mattress; 2 non-feather pillows per guest; pillow protectors; mattress protectors, non-feather duvet; duvet cover; pillow cases and co-ordinated sheets; waste bin (non-flammable); co-ordinated curtain or blinds; bedside lighting; mirror; headboard; bedside tables; dressing table with drawers; wardrobe; plenty of matching coat hangers; chair; hairdryer.
  • Bathrooms: Bath; bath mat; towel rail; sink; mirror; toilet; toilet paper holder equipped with full toilet roll; toilet brush and holder; covered waste bin (non-flammable) with bin bag; lock on door; shower unit; shower screen; 1 bath towel per guest; 1 hand towel per guest; toothbrush container; hand soap.
  • Children: Provide child friendly fencing surrounding the garden and all external areas; all pond areas, swimming pools and hot tubs must be secure to ensure a child cannot access without permission; stair gates; high chair and cot.
  • Pets: Stair gates; couch covers; bed protectors or covers; bowls for food and water; towels and blankets; map with local walks; dog-friendly fencing around garden to keep the dog enclosed – if this can not be guaranteed, this must be explicitly stated to both us and guests.

4 tree ratings

The property must be finished to an excellent high quality throughout, providing guests with spectacular standards of comfort, cleanliness and small added touches to make them smile. Working closely with this guide means guests will make fantastic memories in these beautiful properties with their loved ones, successively increasing the likelihood of a fantastic review for owners. In a 4 tree property, you can expect:

  • Welcome pack: Essential items including milk, tea, coffee, sugar and bread; extra touches for example biscuits, jam, bakes etc; Christmas decorations; dog treats.
  • Property exterior: Clear signage; good lighting; garden furniture with enough seating for the number of guests; dustbin.
  • Kitchen: We offer retreats, so some of our properties aren’t equipped with a kitchen but those without a kitchen must provide local dining options. For properties that have a kitchen, you can expect the following: Fridge; freezer; washing machine; full sized cooker with grill and hob; kettle; microwave; toaster; matching mugs, side plates, dinner plates, bowls, egg cups, tea cups and saucers, glass tumblers, wine glasses and large pint glasses; matching forks, knives, spoons, teaspoons; chopping and vegetable knife; bread knife and carving knife; 3 sized of saucepans; bottle opener with corkscrew; chopping board; colander or sieve; frying pan; grater; kitchen scissors; measuring jug; pie dish; potato peeler; tin opener; wooden spoons; vegetable dish; baking tray; tongs or serving spoons; oven roasting dish and trays; serving bowl; tea, coffee and sugar storage tins; casserole dish with lid; ice trays; place mats and coasters; condiment set and cafetière; bin with lid; bin bags; broom; dustpan and brush; mop and bucket; vacuum cleaner; washing up bowl with new washing up cloth and scourer; iron and ironing board; cleaning materials; clothes pegs; clean oven gloves.
  • Dining room: Table with chairs with enough chairs for the number of guests; placemat for each guest plus extra for hot dishes and coasters.
  • Living room: Units and furniture; seating sufficient for the number of guests; table or standing lamps; waste bin (non-flammable); well-fitted window coverings; TV; WiFi; speaker; log basket; fireguard; tongs, brush, shovel and poker.
  • Bedrooms: Good quality bed; mattress; 2 non-feather pillows per guest; pillow protectors; mattress protectors, non-feather duvet; duvet cover; pillow cases and co-ordinated sheets; waste bin (non-flammable); co-ordinated curtain or blinds; bedside lighting; mirror; headboard; bedside tables; dressing table with drawers; wardrobe; plenty of matching coat hangers; hairdryer.
  • Bathrooms: Bath mat, towel rail, washbasin, mirror above or adjacent to washbasin, toilet, toilet paper holder equipped with full toilet roll, toilet brush and holder, covered waste bin (non-flammable) with bin bag, lock on door, shower unit, shower
    screen, 1 bath towel per guest 1 hand towel per guest, toothbrush container and hand soap.
  • Children: Provide child friendly fencing surrounding the garden and all external areas; all pond areas, swimming pools and hot tubs must be secure to ensure a child cannot access without permission; stair gates; high chair and cot.
  • Pets: Stair gates; couch covers; bed protectors or covers; dog-friendly fencing around garden to keep the dog enclosed – if this can not be guaranteed, this must be explicitly stated to both us and guests.

3 tree ratings

This property must be well presented throughout, providing guests with good overall standards of comfort and cleanliness. In a 3 tree property, you can expect:

  • Welcome pack: Essential items including milk, tea, coffee, sugar and bread; extra touches for example biscuits, jam, bakes etc; Christmas decorations.
  • Property exterior: Clear signage; good lighting; dustbin.
  • Kitchen: We offer retreats, so some of our properties aren’t equipped with a kitchen but those without a kitchen must provide local dining options. For properties that have a kitchen, you can expect the following: Fridge; freezer; washing machine; full sized cooker with grill and hob; kettle; microwave; toaster; matching mugs, side plates, dinner plates, bowls, glass tumblers, wine glasses and large pint glasses; matching forks, knives, spoons, teaspoons; chopping and vegetable knife; bread knife and carving knife; 3 sized of saucepans; bottle opener with corkscrew; chopping board; colander or sieve; frying pan; grater; kitchen scissors; measuring jug; pie dish; potato peeler; tin opener; wooden spoons; vegetable dish; serving bowl; ice trays; place mats and coasters; condiment set and cafetière; bin with lid; bin bags; broom; dustpan and brush; mop and bucket; vacuum cleaner; washing up bowl with new washing up cloth and scourer.
  • Dining room: Table with chairs with enough chairs for the number of guests.
  • Living room: Units and furniture; seating sufficient for the number of guests; waste bin (non-flammable); well-fitted window coverings; TV; WiFi; log basket; fireguard; tongs, brush, shovel and poker.
  • Bedrooms: Good quality bed; mattress; 2 non-feather pillows per guest; pillow protectors; mattress protectors, non-feather duvet; duvet cover; pillow cases and co-ordinated sheets; waste bin (non-flammable); co-ordinated curtain or blinds; bedside lighting; mirror; headboard; bedside tables; dressing table with drawers; wardrobe; plenty of matching coat hangers; hairdryer.
  • Bathrooms: Bath mat, towel rail, washbasin, mirror above or adjacent to washbasin, toilet, toilet paper holder equipped with full toilet roll, toilet brush and holder, covered waste bin (non-flammable) with bin bag, lock on door, shower unit, shower
    screen, 1 bath towel per guest 1 hand towel per guest, toothbrush container and hand soap.
  • Children: Provide child friendly fencing surrounding the garden and all external areas; all pond areas, swimming pools and hot tubs must be secure to ensure a child cannot access without permission; stair gates; high chair and cot.
  • Pets: Stair gates; couch covers; bed protectors or covers; dog-friendly fencing around garden to keep the dog enclosed – if this can not be guaranteed, this must be explicitly stated to both us and guests.

Book with confidence

Use our online platform to book your break, or give a member of our experienced team a call - they'd be delighted to assist you.

Over 75+ luxury properties

From country houses, to cottages and lodges, we've got something for everyone. We're constantly adding to our portfolio, so keep checking back.

Safe and secure payments

We only ask for a £99 deposit to secure your break. Pay online via credit or debit card with total peace of mind that we've got everything safe and secure.

Whilst you're away

Our systems can connect you to us, or you directly to the owner should you need anything whilst you're away. We're here to help whenever you need us.